Newcastle Gateshead Clinical Commisioning Group

Newcastle Gateshead Clinical Commisioning Group

Coronavirus (COVID-19): information and advice

The NHS in Newcastle and Gateshead and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

 Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you’ve been to a country or area with a high risk of coronavirus;
  • you’ve been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Health Resource Guide

Our Health Resource Guide is designed for patients and members of the public. It brings together advice from a range of sources to help and support you in managing and maintaining your health through the COVID-19 pandemic and beyond.

Supporting young people’s mental health during periods of disruption

The response to COVID-19 has been unprecedented and has caused a great deal of disruption. Schools, which are the bedrocks of our communities, have also had to close their doors for the foreseeable future. For many young people and their families, school has provided much needed stability that they have suddenly found is no longer there. We cannot underestimate the effect that this kind of disruption can have on young people’s, mental health.

The Anna Freud National Centre for Children and Families has provided a helpful resource page, providing advice and guidance for young people and their families.

You can access the webpage HERE.

You may also wish to access:


Wellbeing and mental health during Covid-19 – a guide to looking after yourself and others

Covid-19 has had a far reaching impact on people and it’s important to look after your mind as well as your body. This useful guide contains information about things you can do to look after your mental health and how you can support others.

Support for domestic violence during Covid-19

For two million victims of domestic violence, home may not be the safe place it should be during the pandemic.

Advice on how to access support can be found here.

Stay safe online

Northumbria Police has produced a list of various online resources to help keep you and your child safe when using the internet.

You can download a copy of the list here, or you can visit the Northumbria Police website for help and advice on a wide range of topics.